Privacy Policy

What we collect and why

• Contact and free trial forms. Your name, email and phone, plus any message you write. We save it on our website and send it to Wodify, the system we use to run the gym, as a new lead. We use it to reply to you, and we may email you about classes and membership. Ask us any time and we will stop.
• Booking a free intro. The booking window is run by Calendly, which asks for your name, email and phone to schedule your intro. If you reached our site from an ad or a tagged link, we pass that link's tracking tags (like the campaign name or the ad click id) to Calendly so we can see which ads lead to bookings.
• Race sign-up. When a captain registers a team, we collect the captain's name, email and phone, the team name, and each teammate's name and email. We also record when the captain accepted the sign-up terms, that they confirmed every athlete is 18 or older, and whether the team agreed to show first names on the public results. We use this to run the race, contact the team about the waiver, heat times and results, and publish results.
• Chat. If you use the chat window, what you type goes to AiVoiceBay, the company that runs our chat, so we can answer you.
• Payments and waivers. Buying a membership, paying a race fee or signing a waiver happens on Wodify's site. Our website never sees your card number.

Visits to the site are covered under "Cookies and analytics" below.

Who we share it with

We do not sell your personal information. We share it only with the companies that help us run the gym and this site:

• Wodify: leads, member records, payments and waivers.
• Calendly: free intro bookings.
• AiVoiceBay: website chat.
• Google Analytics: statistics about visits to the site.
• Cloudflare and our hosting provider: they carry the site's traffic and store its data.

For the race, we may give the team list to the people running timing and results on race day. Public results show team names and results. Athlete first names appear only if the team ticked the box to allow it.

We may also share information when the law requires it.

Cookies and analytics

We use Google Analytics to count visits and see which pages and buttons people use. It sets cookies in your browser and collects things like the pages you view, your device and browser, your rough location, how you found us, and the ad click id if you came from an ad. Google may collect this over time and across other websites that also use Google Analytics.

The site also saves a few settings in your own browser, like light or dark mode and whether you closed the chat card.

Like any website, our servers and Cloudflare see your IP address when you load a page. We use it to keep the site working and to stop abuse, like too many sign-up attempts in a row.

Our site does not respond to Do Not Track signals from your browser.

• To stop Google Analytics, block cookies in your browser settings or install Google's opt-out add-on: Google Analytics opt-out

How long we keep it

Form messages and race sign-ups stay in our records until we delete them. We do not delete race sign-ups automatically after the race. You can ask us to delete yours at any time and we will, unless the law requires us to keep it.

Details held by Wodify, Calendly, AiVoiceBay and Google are kept under those companies' own rules.

Asking for a copy or deletion

You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it. This includes a teammate a captain signed up for the race. Email [email protected], call (925) 208-4123, or write to us at 2411 Old Crow Canyon Rd, Ste N, San Ramon, CA 94583. We may need to check it is really you before we act.

To stop emails from us, contact us the same way.

Children

The race is for adults 18 and older, and this website is meant for adults. If you are booking a youth program for your child, a parent or guardian should fill in the form. We do not knowingly collect personal information online from children under 13. If you think a child has sent us their details, contact us and we will delete them.

Keeping it safe

Only our staff can see form and race records, and they have to log in to do it. No website is completely secure, so please do not send health details or other sensitive information through our forms or chat.

Changes to this policy

When we change this policy, we post the new version on this page and update the effective date at the top.

Contact us